Legal · Privacy · Trust
Clear boundaries for evidence, data and accountability.
These documents explain how MassTrail operates, what the service does, how information is protected and where to direct a formal request.
MassTrail documents
Start with the document that matches your question.
01
Privacy notice
→02How MassTrail handles account, field, evidence, contact and service information.
Service terms
→03The service boundary, user duties, evidence limitations, access, ownership and exit.
Cookie notice
→04Necessary session technology and the optional analytics choice.
Access to information
→05How to make a PAIA request and obtain the current forms and manual.
Sub-processors
→Providers used to deliver the public site and contracted service.