1. What this notice covers
“Cookies” includes browser cookies, local storage and comparable identifiers used to deliver, secure or understand use of the MassTrail website. Information deliberately submitted through the contact form is addressed in the privacy notice.
2. Strictly necessary technology
- Protected-workspace session: AWS Application Load Balancer and Amazon Cognito session, state, nonce and anti-forgery values complete sign-in, MFA and the authenticated boundary.
- Network delivery and security: load-balancing, rate-limiting and diagnostic technology delivers a stable and secure request path.
- Consent record: the browser stores the visitor’s necessary/analytics choice so it can be respected and changed.
Blocking necessary technology can prevent sign-in or interrupt a workflow.
3. Optional Google Analytics
When configured and accepted, Google Analytics 4 records limited page and interaction measurements so MassTrail can understand which public content is useful. Analytics is not used to unlock workspace access, make an evidence decision or create a customer evidence record. Advertising personalisation and advertising signals are disabled.
Analytics storage starts denied. The Google tag is loaded only after consent, and a visitor can withdraw through “Cookie choices” in the site interface. Provider processing may involve locations outside South Africa under the safeguards described in the privacy and sub-processor notices.
4. Changes
A new analytics, advertising, session-replay or social-media technology requires an updated provider/purpose/duration record and the applicable choice before activation. MassTrail does not infer consent from scrolling or continued browsing.
5. Controls and contact
Browser controls can remove cookies and local storage, which may sign you out or reset your choice. Privacy questions can be sent to privacy@masstrail.co.za.